No Live! with Assault Heroes?

Bought Assault Heroes on Live Arcade a couple of days ago and it’s a blast. Simple shoot’em’up that both plays and looks great.

Unfortunately I haven’t been able to get as much fun out of it as I’d like. Renewed my Live Gold account a few days ago and wanted to try playing Assault Heroes with a friend online. We managed to connect to each other just fine but after the loading was done the game got stuck on the waiting screen for both of us indefinitely. Same thing happens if I try a quick start with some random player.
When I e-mailed Microsoft’s Xbox support all I got was that I had to call them for them to be able to solve the issue, and when I did that they couldn’t help me at the call center either because they did not have the full version of the game available. Sounds somewhat weird to me. I’m supposed to try calling them again tomorrow, hopefully I’ll get a more helpfull answer then..

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